Can not access Charles Schwab Troubleshooting Guide
If the site is UP, but you can not access the page, try one of the following solutions:
Fix DNS problem
The Domain Name System (DNS) allows the IP address (192.169.x.x.x) identified with words (* .com) to be easier to remember, like the phone book for a website. This service is usually provided by your ISP.
Delete your local DNS cache to make sure you are taking the last cache your ISP has. For Windows – (Start> Command Line> enter “ipconfig / flushdns” and press Enter). For more details, select your operating system:
If you are able to access Web sites at work or 3G/4G networks but are not working on your computer, we recommend using an alternate DNS service other than your ISP. OpenDNS or Google Public DNS are both very good and public DNS services are free.
Check out our step-by-step tutorial on how to change your DNS.
Browser Similar problems
Forced full refresher for this site. This can be done by pressing CTRL+F5 at once in your favorite browser (Firefox, Chrome, Explorer, etc.)
Try alternative URLs like schwab.com login
Delete temporary cache and cookies in your browser to make sure you have the latest version of web pages. For instructions, choose your browser:
Check whether CAPS LOCK is on:
As we all know, the password is case sensitive. This means, if you select the alphabet in your password as capital letters, while the sign-up process must be set to CAPITAL when you are logged in to your account. Use uppercase and lowercase characters as you decide when signing up.
Special Characters & Figures:
To make your account safer, you should use custom numbers and characters (ie: %# ^ & $ @!% & * Dll.). Remember, if you have selected one of the special characters in your account password, you must use it every time you log on.
Confirm email address:
If you recently signed up for an account, it is important to verify your identity by clicking the link that was sent to the email address you provided. If you do not verify your e-mail address, you can not log in to your account.
If you have forgotten your schwab.com login account password completely and do not know what it is, then it can be restored by using a backup code at the email address that you are offering or receive the code by phone verification. After entering the code, you can set a new password for your account.
If you do not receive the above problems while you are logged in to your account, but there are other problems, we suggest you review the issues on your page. Problems may include the following,
Slow internet connection: Check your Internet speed, if you are getting a slow Internet, you can not sign in to your account. Because they are big companies, they are also strong in their securities on the Internet. Slow Internet sometimes invigorates a proxy server, so an attacker can try to access your account.
There is no Internet connection in Mobile: Make sure you are connected to a high-speed WiFi connection, or you use the data plan to use the scottrade mobile app. This is an online application and it does not work without a proper Internet connection.
Expired or old browser: Make sure you are using the latest version of the web browser that allows you to access your account. As older browsers have older versions of scripts in them. Sometimes there is a problem with logging in.